Commit ChangeLog (Build 943 to 951) - 4.3.1;

[jstanden]

* [Address Book] [CHD-1432] Increase the size of the 'Notes' text field for Organizations.

* [Opportunities] [CHD-1431] 'Notes' don't format output with newlines.

* [Mail] [CHD-1427] Add 'me' and 'nobody' shortcut buttons to ticket 'peek' for assigning the Next Worker.

* [Mail] [CHD-1434] Fixed an issue with auto-replies not sending; which was introduced during the upgrade from SwiftMailer 3.x to 4.x.

* [Platform] Renamed 'CerberusLoginPageExtension' to 'Extension_LoginAuthenticator', refactored, and removed the hardcoded LDAP example. We'll document a proper LDAP plugin example on the wiki.

* [Support Center] You can now authorize customer logins to the Support Center against anything you want: LDAP, forum logins, CRM, billing, etc. You're not tied to the login/password format, you can any combination of fields (e.g. customer ID, account number).

* [Configuration] Workers are now managed using a worklist; with paging, sorting, filtering, peek, and customizable columns. This is helpful if you have lots of workers or if you'd prefer to always display them by first name, last name, or any other property.

* [Custom Fields] You can now add custom fields to Worker records. This should help solve many feature requests where organizations would like to display information like direct phone extensions in signatures. You can also use this to track any information you want (e.g. worker ages or weekday schedules) and use the data in business logic (filters, signatures, templates).

* [Workspaces] You can now manage worklists of workers on your workspaces. This is most helpful when combined with custom fields, as a manager could display a list of workers who are flagged as needing help (e.g. additional training) -- the list would automatically add or remove workers based on the status of the custom fields.

* [Translations] [CHD-1446] 'My Account', resend confirmation, string is not translatable.

* [Address Book] [CHD-1441] The 'Password' column in the 'Addresses' worklist shows the encrypted value.

* [CRM/Opportunities] [CHD-1442] The ability to change the e-mail addresses on opportunities.

* [Mail] [CHD-1439] Adding a Sticky Note used to auto-focus the textbox immediately.

* [Mail] [CHD-1438] Open Ticket trailing comma AND space (", ") in the requesters list throws an error. Appending a comma is the default behavior of the multi-autocomplete functionality, so Cerb4 should be prepared to ignore it.

* [Mail] [CHD-1448] Open Ticket 'Insert Signature' button not working since the form changed.

* [Configuration] You can now bulk update Workers from Configuration, including setting worker-level custom fields.

* [Tasks] [CHD-1152] You can now add multiple notes to tasks to keep track of progress. The content from existing tasks has been moved into an anonymous note.

* [Tasks] Tasks now have a 'display' page with tabs.

* [Tasks] The task 'peek' panel now displays all notes on the popup.

* [Tasks] Tasks now have an 'updated date' field that is automatically updated when any properties change. This is now used as the date for task RSS feeds (rather than due date).

* [Tasks] Added series support to tasks. When you click any task in a list you'll be given the previous/next options to navigate the list from the details page without having to return to the list.

* [Tasks] Added the keyboard shortcuts for '[' (previous) and ']' (next) while displaying tasks in a series.

* [Address Book/CRM/Tasks] [CHD-1471] Using 'Notify Workers' when leaving a note doesn't work properly if you select multiple workers.

* [Platform] [CHD-1457] split() deprecated in PHP 5.3, should be replaced with preg_split() or explode(). (JAS: Fixed in Cerb4-level code, but some of our library dependencies still use it)

* [Mail] [CHD-1452] cerberus(at)localhost is being added to the list of requesters when using 'Open Ticket' with 'reply to all' enabled.

* [Mail] [CHD-1453] Group reply addresses not being used in reply-to header on tickets created from 'Open Ticket'.

* [Workers] [CHD-1460] Prevent workers from disabling their own account.

* [Platform] Fixed a bug where some transitions from split() to explode() on multiple delimiters (e.g. \r or \n) didn't work properly. Those have been converted to preg_split().

* [Watchers] [CHD-1494] Editing an E-mail Notification as non-admin unassigns it from the worker.

* [Notifications] [CHD-1495] Entries cannot be marked read after customizing the view and logging out.

* [Notifications] Fixed a bug with the 'is read' column on Worker Event worklists where the checkmark was flipped and displayed for unread messages.

* [Support Center] Added a '#header' CSS selector for custom header content.

* [Configuration] [CHD-1454] New dialog box for worker edit is too cramped.

* [Support Center] [Translations] [Knowledgebase] [CHD-1491] "portal.kb.public.top" appears in the public knowledgebase on fresh installs.

* [Translations] [CHD-1499] "errors.core.no_acl.edit" appears in the Organization's (peek) window

* [Platform] [CHD-1440] Errors while forwarding or creating messages with attachments (JAS: SwiftMailer uses OS temporary path, which can cause permissions problems on Windows machines. We now properly use the cerb4/storage/tmp directory.)

[rmiddle]

Originally Posted by jstanden

* [Platform] Renamed 'CerberusLoginPageExtension' to 'Extension_LoginAuthenticator', refactored, and removed the hardcoded LDAP example. We'll document a proper LDAP plugin example on the wiki.

* [Support Center] You can now authorize customer logins to the Support Center against anything you want: LDAP, forum logins, CRM, billing, etc. You're not tied to the login/password format, you can any combination of fields (e.g. customer ID, account number).

Where is that example I can't find it in the wiki?

Thanks
Robert

[jstanden]

Here's the current example using vBulletin logins:
http://wiki.cerb4.com/wiki/Cookbook/...letin_accounts

LDAP is a bit more complicated because each implementation can be different, but it's not that difficult. I'll work on a reusable LDAP example.

[goal]

Please please please could we take a look at this...

http://cerb4.com/forums/showthread.php?t=2160
( http://cerb4.com/forums/showthread.php?t=2336 )