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View Full Version : Interface bug in worklist.


lrsatlanta
04-24-2008, 09:49 PM
Hi there,

We just recently upgraded (last night) to 4.0 and are getting settled into our new helpdesk. My colleague just ran into a minor bug.

On his Worklist, he added the Requestor field to his column list. He then clicked on the Requestor column header to sort by that column and received the following error:

DAO_Ticket(3034):Unknown column 'ra_email' in 'order clause'

Please let me know if I need to provide more information.

Thanks.

-Lawrence

dsugita
04-24-2008, 10:20 PM
Hi Lawrence,
I actually tested this myself and was able to reproduce it, though I am not sure what the exat cause is. Another issue with this is that it seems to also block the list from ever reappearing, so you wouldn't be able to remove the offending list as well. I'll get a bug entry for this created.

Edit: http://www.wgmdev.com/jira/browse/CHD-647