lrsatlanta
04-24-2008, 09:49 PM
Hi there,
We just recently upgraded (last night) to 4.0 and are getting settled into our new helpdesk. My colleague just ran into a minor bug.
On his Worklist, he added the Requestor field to his column list. He then clicked on the Requestor column header to sort by that column and received the following error:
DAO_Ticket(3034):Unknown column 'ra_email' in 'order clause'
Please let me know if I need to provide more information.
Thanks.
-Lawrence
We just recently upgraded (last night) to 4.0 and are getting settled into our new helpdesk. My colleague just ran into a minor bug.
On his Worklist, he added the Requestor field to his column list. He then clicked on the Requestor column header to sort by that column and received the following error:
DAO_Ticket(3034):Unknown column 'ra_email' in 'order clause'
Please let me know if I need to provide more information.
Thanks.
-Lawrence