Address book Entries by Group

[dfroberg]

Would segmenting the access to address book entries by Group(s) be something useful for anyone else but me? :)

It makes sense that people allowed to view only a subset of tickets related to their specific group memberships should only be able to see the same subset of entries in the address book.

/Danny

[jstanden]

Hey Danny!

We've thought about allowing some kind of grouping/tagging to go on in the Address Book. It wouldn't need to mirror the Worker Groups, because that would be a nightmare at much too fine of a level of detail.

But if you could tag or group addresses/orgs as 'Product X User' and 'Product Y User', you could then make those tags available to only specific groups.

That kind of virtual grouping in the address book would also help with other functionality, like custom fields, mailing lists and SLAs.

Sound like something that might work?

[dfroberg]

Yupp that would work as long as folks in one group dont ever see address / org entries that belong to someone else. Do not forget to include this tagging in export / import or it could get messy quickly ;)

In my case it would read "Company X Customer" etc etc...

[jstanden]

Added to roadmap:
http://www.wgmdev.com/jira/browse/CHD-385

[dfroberg]

Added to roadmap:
http://www.wgmdev.com/jira/browse/CHD-385

Noticed it got tossed into the Wishlist bin... *sigh*