decite
09-19-2007, 06:52 AM
Hello all,
i have a slight problem with installing the helpdesk. During the installation wizard i'm asked for smtp settings, but im running the helpdesk on a local test area and i can't open smtp connections because of firewall limitations for this test lab.
But without a succeeding test of the smtp connection, the installer doesn't continue, which brings me to a dead end.
If i cancel the wizard then and reopen the page im not getting the installer anymore but a login screen. I'm not sure whether the installer finished all necessary steps already to run the helpdesk without smtp / pop settings configured, but i assume that the login data for the helpdesk will be configured in a later step of the wizard? As i don't have any clue with what user i should login at the point of this "half installation".
Thanks in advance for your help,
Martin
i have a slight problem with installing the helpdesk. During the installation wizard i'm asked for smtp settings, but im running the helpdesk on a local test area and i can't open smtp connections because of firewall limitations for this test lab.
But without a succeeding test of the smtp connection, the installer doesn't continue, which brings me to a dead end.
If i cancel the wizard then and reopen the page im not getting the installer anymore but a login screen. I'm not sure whether the installer finished all necessary steps already to run the helpdesk without smtp / pop settings configured, but i assume that the login data for the helpdesk will be configured in a later step of the wizard? As i don't have any clue with what user i should login at the point of this "half installation".
Thanks in advance for your help,
Martin