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View Full Version : Ticket Auto-Response -> Autoresponder


springub
10-22-2007, 03:53 PM
Hi,

we defined a "Ticket Auto-Response". A user has enabled an autoresponse too. This goes to a loop...

Is there any solution that this will not happen?

regards,
Christian

asgard
10-23-2007, 02:32 PM
I reported the same problem a few days ago here (http://www.cerb4.com/forums/showthread.php?t=145)

No response as yet.

jstanden
10-24-2007, 11:00 PM
I'll have Q/A go through this today.

Thanks for the reports!

joegeck
10-25-2007, 04:07 AM
I mentioned I filed a bug for this in asgard's other thread but here it is again.

http://www.wgmdev.com/jira/browse/CHD-250