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peter_mcc
07-22-2008, 10:35 AM
Hi

I'm in the process of migrating our helpdesk to V4 (yeah!). I ran "svn update" before I began, to make sure I had the latest code.

If I look in the error log I find lots of these:

[Tue Jul 22 18:23:29 2008] [error] [client 192.168.138.91] PHP Notice: Undefined offset: 10 in /var/www/virtual/cerb4/plugins/cerberusweb.core/listeners.classes.php on line 401, referer: http://cerb4/index.php/tickets

I have since gone "svn update -r 642" to get the latest "release" version and no more error entries have appeared.

I'm a bit confused as to why they were there and why they disappeared. I noticed them because I was trying to import the migrated messages and the "http://cerb4/index.php/cron/cron.import" page didn't do anything other than tell me it took 0.16903877258301 ms to run. I still can't get that page to import the records - but the generic "http://cerb4/index.php/cron" link seems to import them ok.

I'm sure that's all as clear as mud - I'm happy to answer questions if that would help!

regards
Peter

Hildy
07-22-2008, 04:27 PM
Hey, Peter,

It seems to just be a warning notice, not an actual error. You should be able to just change the error_reporting level in your php.ini file (and reload your webserver).