Forward to many

[itataot]

Hi Guys,

On occasion we need to forward tickets outside of the helpdesk to multiple recipients.

When I click [Forward] and try and add multiple email addresses in the [To] field separated by commas,Cerberus locks up and does not allow me to continue. I need to close the browser and reopen.

Sometimes I get this message from Firefox “A Script on this page may be busy……..” Stop script or continue.

Please advise.

Cerberus Helpdesk™ © 2002-2008, WebGroup Media™ LLC - Version 4.0 RC1 (Build 581)

[dsugita]

Hi there,
I just tried to reproduce this on our desk running build 642 (the newest stable build) and I'm unable to reproduce this using IE7, or FF2. To test I even just copy/pasted a few lines like "blah @ blah.com, blah @ blah.com, blah@blah.com, " and then pasted repeatedly, but also wasn't able to make it stall on my desktop.

Can you try svn updating to 642 and seeing if this still occurs?

[itataot]

Hi,

We have tried updating the helpdesk and run into a problem completing the upgrade.

I have started a new thread for this issue here.

http://forum.cerb4.com/showthread.php?t=1101

[itataot]

Forward to many resolved with the successful update to Build 642.

Thank you.
:)

[dsugita]

Alright! Glad to hear it :)