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View Full Version : Exception thrown while sending email: Mail not sent.


zadunn
06-18-2008, 07:28 PM
I keep getting a "Exception thrown while sending email: Mail not sent." error. I just moved our cerb4 to a production server and i have updated to the latest release.

I had this error before when I was using v602 but i was able to get around it by fiddling with the SMTP server settings, particularly telling it that i had authorization, then removing the authorization. ( Forum Link: http://forum.cerb4.com/showthread.php?t=852 ).

This doesn't seem to be working this time. Any thoughts? Every time I click the 'test SMTP' button it comes back all green. I try to send something out and all i get is a nasty comment.

Hildy
06-18-2008, 08:05 PM
That error message means that the Swift Mailer send() function returned false, but no error message. Most of the time we see that where a SMTP server is refusing to relay messages. The test cannot check the MAIL From: and RCPT To: commands, but that's what I would recommend... Take the From: and To: info from a message that failed, and manually connect to the SMTP server to see what error it's returning.

If you don't know how to do that, send the following info to support@cerberusweb.com and ask them to assign it to me and I'll take a look at the SMTP session:
---ssh servername/username/password for the server Cerb4 is installed on
---servername/port (and username/password, if required) for the SMTP server
---worker login/password to your Cerb4 instance
---ticket id of example that failed

zadunn
06-18-2008, 08:38 PM
Relaying is not enabled. But by adding an authorized user i was able to get mail flowing out.

Oh on a side note, I hate exchange and would like to throw it out of a window.