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View Full Version : Priority Support for Paid Licenses


  1. Important! How to enable priority support if you bought a license
  2. Notes about priority support forum
  3. LDAP Support
  4. Build 573 - Cannot download e-mail
  5. Community Users and Banning
  6. [#CHD-519] Email Notifications when Ticket Assigned
  7. Support Center Problem
  8. CHD-518: Parser doesn't parse multiple Reply-To: addresses
  9. Ticket Audit Log
  10. Bug on forward
  11. Knowledge Base
  12. Interface bug in worklist.
  13. Attachments corrupted by c3_ticket_exporter
  14. comments not imported from v3 to v4
  15. Error by sending e-mail
  16. The 'DOM' PHP extension is required. Please enable it. on Upgraded Cerb4
  17. Forum Explorer (duplicate from general forum)
  18. Staff-to-staff tasks or other communication
  19. Log Message Doesn't Link to Organization
  20. Slow Helpdesk Since Migration
  21. Documentation Please
  22. Knowledge base converter corrupts some symbols
  23. A few how-to questions:
  24. attachments exist on server but download as empty files
  25. my replies emailed, users are not
  26. Mail with special chars makes linking wrong (CHD-605)
  27. Service Level with attributed Priority and Response time targets
  28. Attachments Download as 0 Bytes
  29. Is something up with the hosted helpdesks?
  30. Forwarding ticket is rejected
  31. Comments not included in merged tickets
  32. Tasks don't sort on Source field
  33. FastCGI and Printing
  34. Web-Api parser is failing
  35. 2 parser issues
  36. DevblocksORMHelper(56):Incorrect key file for table './helpdesk/ticket.MYI'; try to r
  37. Writing replies & login issue
  38. invalid ticket id
  39. Choosing requesters in responses
  40. Replies to a Forwarded Message spawn a new ticket
  41. Where is my auto-refresh?
  42. Updated to 618, Nothing Displays!
  43. IMAP-SSL Issues
  44. Fatal error: Call to a member function getList()
  45. HTML Email Templates?
  46. New Install Directory mapping wrong
  47. Support Center Manager Logins?
  48. Second support center not working
  49. Bulk update by similar senders
  50. Exception thrown while sending email: Mail not sent.
  51. Move to Drop Down
  52. Error SMTP_MAX_SENDS after last update
  53. Support Center
  54. AWBS helpdesk tickets are being discarded by the parser
  55. Forward to many
  56. Inbound E-Mail Parser Runs forever...?
  57. SVN Updates Failing
  58. All Ticketcontent in View cut after Umlaut
  59. Broken images in reports
  60. Show Headers - Can't find headers for attached EML files.
  61. Mail parser/inbox filter not working?
  62. Web-Api parser, error handling
  63. How are dates stored in the DB?
  64. Docs - Migrating from Cerberus Helpdesk 3.x to 4.0
  65. Emails Not Coming In - No Reason
  66. Mailbox of choice not staying when left
  67. Page doesn't fully load, but also no error
  68. permanently delete tickets
  69. Undefined offset: 10 in plugins/cerberusweb.core/listeners.classes.php line 401
  70. Mail problems (POP3 & SMTP)
  71. svn update issues?
  72. Comments not printing?
  73. Strange Behavior
  74. vCard Attachment
  75. Sheduler Error
  76. Followups from closed tickets seem to disappear
  77. Updated Field not updated on merge
  78. Auto Merge on Content or Title
  79. Feature Request: Ticket Expiration
  80. Search parameters in url
  81. Changing host name
  82. auto response not sending on every ticket
  83. ======== .r666 and button images missing
  84. How do I handle a ticket that addresses an old issue and raises a new one?
  85. Mail Server Error
  86. EU View Ticket Status
  87. header and footers in out bound emails
  88. 'RE:' Always appears in outbount subject lines, even if removed
  89. Email Templates
  90. Inbox Filtering / Bucket Problem
  91. Watcher emails not sending; a permissions/email error