- Important! How to enable priority support if you bought a license
- Notes about priority support forum
- LDAP Support
- Build 573 - Cannot download e-mail
- Community Users and Banning
- [#CHD-519] Email Notifications when Ticket Assigned
- Support Center Problem
- CHD-518: Parser doesn't parse multiple Reply-To: addresses
- Ticket Audit Log
- Bug on forward
- Knowledge Base
- Interface bug in worklist.
- Attachments corrupted by c3_ticket_exporter
- comments not imported from v3 to v4
- Error by sending e-mail
- The 'DOM' PHP extension is required. Please enable it. on Upgraded Cerb4
- Forum Explorer (duplicate from general forum)
- Staff-to-staff tasks or other communication
- Log Message Doesn't Link to Organization
- Slow Helpdesk Since Migration
- Documentation Please
- Knowledge base converter corrupts some symbols
- A few how-to questions:
- attachments exist on server but download as empty files
- my replies emailed, users are not
- Mail with special chars makes linking wrong (CHD-605)
- Service Level with attributed Priority and Response time targets
- Attachments Download as 0 Bytes
- Is something up with the hosted helpdesks?
- Forwarding ticket is rejected
- Comments not included in merged tickets
- Tasks don't sort on Source field
- FastCGI and Printing
- Web-Api parser is failing
- 2 parser issues
- DevblocksORMHelper(56):Incorrect key file for table './helpdesk/ticket.MYI'; try to r
- Writing replies & login issue
- invalid ticket id
- Choosing requesters in responses
- Replies to a Forwarded Message spawn a new ticket
- Where is my auto-refresh?
- Updated to 618, Nothing Displays!
- IMAP-SSL Issues
- Fatal error: Call to a member function getList()
- HTML Email Templates?
- New Install Directory mapping wrong
- Support Center Manager Logins?
- Second support center not working
- Bulk update by similar senders
- Exception thrown while sending email: Mail not sent.
- Move to Drop Down
- Error SMTP_MAX_SENDS after last update
- Support Center
- AWBS helpdesk tickets are being discarded by the parser
- Forward to many
- Inbound E-Mail Parser Runs forever...?
- SVN Updates Failing
- All Ticketcontent in View cut after Umlaut
- Broken images in reports
- Show Headers - Can't find headers for attached EML files.
- Mail parser/inbox filter not working?
- Web-Api parser, error handling
- How are dates stored in the DB?
- Docs - Migrating from Cerberus Helpdesk 3.x to 4.0
- Emails Not Coming In - No Reason
- Mailbox of choice not staying when left
- Page doesn't fully load, but also no error
- permanently delete tickets
- Undefined offset: 10 in plugins/cerberusweb.core/listeners.classes.php line 401
- Mail problems (POP3 & SMTP)
- svn update issues?
- Comments not printing?
- Strange Behavior
- vCard Attachment
- Sheduler Error
- Followups from closed tickets seem to disappear
- Updated Field not updated on merge
- Auto Merge on Content or Title
- Feature Request: Ticket Expiration
- Search parameters in url
- Changing host name
- auto response not sending on every ticket
- ======== .r666 and button images missing
- How do I handle a ticket that addresses an old issue and raises a new one?
- Mail Server Error
- EU View Ticket Status
- header and footers in out bound emails
- 'RE:' Always appears in outbount subject lines, even if removed
- Email Templates
- Inbox Filtering / Bucket Problem
- Watcher emails not sending; a permissions/email error