- Policy Improvement: Cerb 4.0 License Renewals
- Support Center 4.0 is released!
- New Plugin: E-mail Notifications (Watchers)
- New Plugin: Audit Log
- New Plugin: Interactive Reporting
- Cerberus Helpdesk 4.0 RC1 Released!
- New Cerb4 Blog URL (+RSS)
- Blog Post: Long Live Overview!
- Blog Post: Custom Fields Join the 4.0 Party
- Videos: Group Permissions, Forum Explorer, Task System & more
- WGM Staff Private Message Limits Raised
- Community Voting Booth
- Blog: My Kingdom for an Umlaut (Special character fixes!)
- Blog: Too Many Database Cooks in the Development Kitchen (MySQL 4.1+ requirement)
- Blog: Progress Report - Time Tracking, Support Center, Translations
- Special: Save 60% on the Upgrade to Unlimited Workers
- Blog: An Open Letter to Cerberus Helpdesk 3.x Users
- Blog: Guinea Pigs and Stable Releases
- Debrief on the Partial Cerb4 Hosting Outage on April 28 2008
- 4.0 Build 593 is the new stable build!
- Blog: More Pricing Tweaks (What a Bunch of Incrementalists!)
- Blog: Important Security Patch!
- Blog: Some Practical Security Considerations for Your Helpdesk
- Blog: Major Performance Improvements (Build 603)
- [IMPORTANT] New Subversion Repository Location
- New Wiki URL
- Blog: Build 642 is the new stable release
- Forums/vBulletin Updated to the Latest Version